Privacy Policy

Welcome to Sham AlSeha, where we care about protecting your privacy and the security of your personal information. This policy is part of our commitment to providing a safe and respectful shopping experience for you. Below are the details of our privacy policy.

Delivery:

We take pride in providing delivery service for your orders within two business days, regardless of your location in the United Arab Emirates. We always strive to ensure the safe and prompt arrival of your products.

Return Policy:

We are committed to ensuring your complete satisfaction with our products. However, in the event of a return, we would like to clarify that it covers only the product’s value and does not include the delivery cost. For more details regarding our return policy, please refer to the Terms of Service on our website.

Cookies:

We use cookies to enhance your experience on our website. By consenting to the use of cookies, you are helping us gather valuable information for analyzing patterns and providing customized services and products that suit your needs.

Contact Information:

You can reach out to us anytime through the following means:

Information We Collect:

  • We collect a variety of information from diverse sources, including:
  • Information you provide to us directly when placing orders or communicating with us.
  • Information we automatically collect when you visit our website or use our services, using technologies like cookies and server logs.
  • Information we obtain from other sources, such as commercially available sources.
  • These pieces of information enable us to better understand your needs, and interests, and tailor your experience with us accordingly.

Use of Information:

We use the information we collect to fulfil your requests and provide the products and services you request. We also use this information to inform you about other products and services offered by Sham AlSeha. In general, we are committed to not sharing your personal information with external parties unless we have obtained your explicit consent to do so.

Important Information:

We are committed to meeting your expectations and working with you to address any privacy concerns. We comply with the data protection laws applicable in the country and cooperate with relevant authorities if there are privacy-related issues.

Policy Updates:

We reserve the right to periodically update our privacy policy. It is advisable to regularly review this page to stay informed about the latest changes.

For any additional inquiries or concerns regarding the privacy policy, please contact us via email: [email protected]

We thank you for your trust in us and always look forward to serving you in the best possible way.